The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartments Flamingo, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartments Flamingo, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
Service Desk
Maintenance
Cleanliness
The location and the pool area, friendly staff
Karyn White England
- Check-In: 2024-05-29
- Check-Out: 2024-06-05
Loved the location and the apartments were spacious and clean . Sent emails and always got quick replies . Pool area very nice and facilities very clean . We arrived after the reception was closed good communication as to where our keys would be
Maybe some info in the apartment explaining how often the room cleaned and towels changed etc .
Lisa Hackwood United Kingdom
- Check-In: 2024-05-28
- Check-Out: 2024-06-04
Dear Lisa, Thank you for your review! We're delighted you enjoyed the location and found the apartments spacious and clean. It's great to hear that our communication met your expectations, especially with your late arrival. We appreciate your suggestion about providing more information in the apartment regarding cleaning schedules and towel changes. We’ll work on improving that for future stays. We hope to welcome you back soon!
Esther Cabrera Director General
Close to all amenities. Perfect for couples and older people. Anyone looking for somewhere quiet it’s perfect. Would not recommend for kids. We were there for 2 weeks end of May and my kids were the only ones there.
Pool bar would be nice, pool was freezing. Also no wheelchair or buggy access. Had to carry buggy up and down steps, lady at reception informed me there is no other option. Beds are not fit for purpose, they are so hard. That was in our apartment 110
Shona Doherty Ireland
- Check-In: 2024-05-20
- Check-Out: 2024-06-03
Dear Shona, Thank you for your feedback. We’re glad you found our location convenient and appreciated the peaceful atmosphere, but we’re sorry to hear that some aspects of your stay didn’t meet your expectations. We understand the importance of comfort, especially when traveling with children, and we’re sorry that the beds and access options were not satisfactory. We appreciate your comments and will take them into consideration as we work to improve our services. We hope to have the opportunity to welcome you back in the future.
Esther Cabrera Director General
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