The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartments Flamingo, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartments Flamingo, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
Service Desk
Maintenance
Cleanliness
We love the location, apartments and the helpful staff.
The only thing we missed is not being able to leave our windows open at night, as no bars or shutters.
Debra Pike United Kingdom
- Check-In: 2023-06-01
- Check-Out: 2023-06-15
Dear Debra, Thank you for taking the time to share your fantastic review of your recent stay at Flamingo Apartment! We truly appreciate your perfect rating and are delighted to hear that you had a wonderful experience with us. We're thrilled that you loved our location, found the apartments to your liking, and had positive interactions with our helpful staff. Providing exceptional service and a comfortable environment is a top priority for us, and we're glad we met your expectations in these aspects. Your feedback regarding the windows is greatly appreciated. We understand the importance of a comfortable sleeping environment, and we apologize for any inconvenience caused by the lack of bars or shutters. Your comments will help us improve and consider possible solutions to address this issue for future guests. If you have any further questions or suggestions, or if there's anything we can assist you with, please don't hesitate to reach out to us directly. We're here to ensure that your future stays are just as enjoyable and comfortable as this one. Once again, thank you for your glowing review and for choosing Flamingo Apartments for your stay. We look forward to hosting you again in the future and providing you with another outstanding experience! Best regards,
Esther Cabrera Director General
Very clean and tidy apartment and complex. The receptionist was professional and very helpful. Cleaners excellebt.
Consider air conditioning.
Con Clarke Ireland
- Check-In: 2023-05-08
- Check-Out: 2023-05-26
Dear Con, We really appreciate you leaving us a comment and rating about your experience with us. It was a pleasure to accommodate you during your holiday in Lanzarote. We are very pleased that you enjoyed your holiday feeling that you were staying in a clean and tidy place, as it makes it very easy to relax. For us it is essential that the cleanliness is always impeccable, and we are happy to know that we were up to the task. We will pass on your kind words to Margara and Maria José at the reception, as well as all the cleaning staff. I'm sure they appreciate it very much and it motivates them to continue giving 100% in their work. On the other hand, we are studying the possibility of adding air conditioning in the flats. For now, we offer the client to book an air-conditioning unit at the reception if needed. We hope to see you again on your next visit to this wonderful island. We will be more than happy to welcome you and hope you have a great holiday. Best regards, Customer Service Department
Esther Cabrera Director General
Apartments are very clean and so spacious. Cleaned regularly. Receptionist very helpful and friendly. Third time staying there, will be back as will other family members who were with me. 👍👍😜
Bridie Harten Ireland
- Check-In: 2023-05-03
- Check-Out: 2023-05-12
Good morning Bridie and thank you for your comments. Nice to hear you have enjoyed your stay. See you next time. Regards.
Esther Cabrera Director General
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